Aftersales, thoughtfully delivered

Expert care.
Beyond the
point of sale.

End-to-end aftersales for manufacturers and retailers. Protecting your brand, your customers and the products they love.

REPAIR. REFURBISH. RECYCLE.

E&S technician repairing a floorcare appliance in the workshop Our people. Your products.
48hours

Average repair turnaround*

35+

Specialist engineers

12,000sq ft

Technical facility

UKwide

Nationwide support

Supporting leading
retailers & manufacturers

  • Currys
  • Domestic & General
  • Miele
  • De’Longhi
  • Groupe SEB

Accredited
and certified

  • ISO 9001:2015 registered company
  • ISO 14001:2015 registered company
  • ISO 45001:2018 registered company
  • SafeContractor approved
  • WEEE: Waste Electrical and Electronic Equipment
  • Reuse, Reduce, Recycle

*An average, not a guaranteed service level. Timing depends on assessment, parts availability and your agreed programme.

One partner. The whole journey.

Built around your products.
And the people behind them.

From the first return to the next useful life, we connect technical expertise, logistics and product recovery into one considered aftersales service.

What solution do you need? Answer two quick questions below and we’ll point you to the right approach.

Find your solution

What would you like
to do better?

1 I’m a…
Start here
2 My priority is to…
Your starting point

Let’s find the right place to start.

Tell us who you are and what matters most to you. We’ll suggest an approach you can take straight into a conversation with our team.

  • Choose manufacturer or retailer
  • Pick the priority that matters most

A wider world of products.

Specialist care across the everyday essentials.

Trusted partners

What our partners say.
In their own words.

E&S has been a trusted service partner of Sage Appliances in the UK for many years and has become an important part of our service network. Throughout our long-standing relationship, we have consistently valued the high quality of their work, their professional attitude, and, above all, their strong service mindset.

Thomas MoeckerGeneral Manager Global Service, on behalf of Sage and the BRG Group

E&S Service has proven to be a trusted and strategic partner to Nespresso USA, consistently delivering value through expertise, structured training, and actionable insight.

Raphael LeguillowManager, Field Service Engineering, Nestlé Nespresso U.S.A.

Could your brand be next?

We build long-term relationships with retailers and manufacturers who care about what happens after the sale.

Partner with us
RepairRefurbishRecycle

MORE LIFE.
LESS WASTE.

A more sustainable tomorrow

Good for your products.
Better for their future.

Repair first. Refurbish wherever possible. Recover usable parts. Recycle responsibly when a product reaches the end of its useful life.

Our Repair, Refurbish, Recycle approach helps manufacturers retain value and make considered decisions throughout the product lifecycle.

Our approach to sustainability

Your next chapter

Better aftersales starts with a conversation.

Tell us about your products, your customers and what you need next.

Let’s talk aftersales