Contact Us
Let’s build
better aftersales.
Tell us what you need. We’ll help you take the next step and connect you with the right people.
NATIONWIDE SUPPORTStart a conversation
Good partnerships
begin with listening.
From a complete manufacturer programme to a specific retail returns challenge, we’d like to hear what you have in mind.
- Manufacturer aftersales programmes
- Retail returns and customer aftercare
- Nationwide support from our UK technical facility
Choose “Existing repair” and include your repair reference. For a product still under warranty, your retailer or manufacturer can confirm the authorised support route.
Your enquiry
How can we help?
Send us a few details and the right member of the team will be in touch.
A little more clarity
Before we talk.
Yes. E&S connects repair, refurbishment, reverse logistics, product recovery and reporting. The team will work with you to agree a suitable scope for your products.
No. It is an average repair turnaround. Actual timing depends on the technical assessment, parts availability and the service programme agreed with your business.
Yes. Choose the retail partnership route in the form to discuss returns, repair support and aftercare for your product range.
Your enquiry goes straight to the E&S team. We’ll route it to the right person and get back to you by email.
The more we know, the faster we can help. Useful details include the product categories and brands involved, rough volumes, what you’d like to improve (for example repair times, returns or product recovery) and any timescales. For a repair already in progress, include your repair reference.